Privacy Policy

01. Overview & Commitment

At Cheese“O” (operating from Nashik, Maharashtra), we respect your privacy. This Privacy Policy explains how we collect, process, and safeguard your personal data when you visit our website, place an order, or communicate with us.

02. Data We Collect

• Order Information: Name, delivery address, phone number, and email address required to fulfill cold-chain deliveries.
• Payment Details: Processed securely via encrypted third-party payment gateways. We never store raw debit/credit card or UPI numbers on our servers.
• Communication Data: Inquiries submitted via our contact, trade, or wholesale forms.

03. Purpose of Processing (DPDP Act, 2023)

We collect your information strictly to fulfill purchase contracts, coordinate express cold-chain shipping, provide customer support, and issue GST tax invoices for wholesale transactions. We do not sell or rent your data to third parties.

04. Data Retention & Security

Personal data is retained only for as long as necessary to complete your order and comply with Indian tax laws. All digital records are stored behind encrypted infrastructure.

05. Grievance Officer & Contacts

For data access, correction, or deletion requests under the DPDP Act, 2023, please contact our designated Grievance Officer: