Help
Questions, answered.
- How is the cheese shipped?
- In insulated packaging with ice packs, by courier. [DELIVERY WINDOW AND PARTNER — CLIENT TO CONFIRM]
- Which pincodes do you deliver to?
- Enter your pincode on any product page to check serviceability before adding to cart.
- Is there an order cutoff?
- Perishable orders follow a weekly dispatch schedule. [CUTOFF DAY — CLIENT TO CONFIRM]
- Is the cheese vegetarian?
- Each product page states milk type, rennet and pasteurisation. [DETAILS — CLIENT TO CONFIRM]
- What if my order arrives damaged?
- Our quality guarantee covers cold-chain failures and damage in transit — send photos within 24 hours of delivery and we replace the item.
- Do you supply restaurants and cafés?
- Yes — use the wholesale enquiry form and we'll get back with a trade list.